A Reliable Partner of Mythic Proportion.

Oracular Support

Count on us, middle of the day or middle of the night. Oracular Support is here to serve.

Contact us anytime with your request at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Our 24/7 Oracular Support is a standard feature for our customers, primarily servicing web hosting, application hosting and co-location clients. Your request - big or small - will be logged and tracked in our efficient support portal, designed through direct feedback from clients and backed by consultants who know their stuff.

To best satisfy your support request:

1) Provide a detailed explanation of the site changes

2) Assign priority - see below

3) Estimate a preferred deadline for completion

1 - High Priority

Site changes that greatly impact operations, completed within one business day.

2 - Medium Priority

Site changes, completed within a one- to two-week timeframe.

3 - Low Priority

Site changes, completed in a timeframe that is greater than two weeks.

We also provide clients with support services customized to their businesses, which may include:

Direct availability 24/7 of a skilled technical consultant

Immediate access to the support portal

Other managed services features

For more information about customized support services, contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it or a This e-mail address is being protected from spambots. You need JavaScript enabled to view it from our Oshkosh or Milwaukee offices.

Emergency support can be reached at 920.420.8103.

Our support effort starts right here. Check out our Hosting Packet or Support FAQs, or contact us for more information.